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Pivot offers the ultimate solution for your organization’s needs in change, negotiation, and conflict management services. Our industry-leading expertise ensures efficiency, effectiveness, and sustainable solutions for your organization. What makes us stand out is our unwavering commitment to fostering harmonious relationships, making us the perfect partner to navigate and overcome any challenge you face.
We strongly advocate the use of appropriate decision-making processes, with a special emphasis on collaboration, partnering, and consensus-building. At Pivot, we empower organizations to embrace a fresh perspective and utilize resolution techniques to prevent, manage, and transform obstacles. Don’t miss the opportunity to revolutionize your organization with our unmatched services.
We support organizations with solutions and resolutions to transform the organizational culture. We focus on conflict management, change management, and communication breakdown using a variety of workplace assessments and diagnostics to pivot your organization.
Our plan includes operational planning and System Design, a dynamic process of identifying, designing, employing, and evaluating an effective means of resolving issues within an organization. In order to be truly effective, systems must be thoroughly thought out and carefully constructed.
A method of resolving disputes whereby a third-party consult with those involved and recommends a solution which is not, however, binding on the parties.
The hearing and determining of a dispute or the settling of differences between parties by a person or persons chosen or agreed to by them
The art of moving a group of people through meetings, planning sessions, or training, and successfully achieving a specific goal.
We deliver the art of moving a group of people through meetings or planning sessions; we also design meetings for community engagement. Our facilitators are trained to keep the meeting attendees on track and manage any difficult conversations right there and then. We ensure that there is consensus before committing to an activity or direction.
A dynamic process that has many applications and is usually used pre, during or/and post negotiations, mediations and extrajudicial agreements. Also, is often used to help people prepare to lead a meeting that has the potential for being fractious or when you are about to have a difficult conversation.
Negotiation is not easy! We offer a high touch and personalized service so that you feel prepared to ask for what you want and need in your unique situation. Negotiation is a skill you seriously need if you want to get ahead in your career or any kind of investment. Whether you’re negotiating a business deal alone or with a small group. Our experienced coaches will work with you to improve your persuasion skills and just get more comfortable fighting for what you deserve.
We help managers better learn to lead change. If you must work out the financial arrangements of the deal, integrate business systems, make decisions about the new organization’s structure or implementing a new technology, you must set clear goals to reduce conflict. We will assist you in preparing for change, managing change and reinforcing change.
We help managers learn to lead change. If you must work out the financial arrangements of the deal, integrate business systems, make decisions about the new organization’s structure or implementing a new technology, you must set clear goals to reduce conflict.
We will assist you in preparing for negotiations, managing change, and improve communication.
Our 1:1 leadership coaching and mentoring is often used to help people prepare to lead a meeting that has the potential for being fractious, when you are about to have a difficult conversation or to improve your skills as a leader.
Any conflict if not addressed correctly or in a timely manner can be economically costly for the organization. Other cost includes poor morale and lack of productivity. We offer different methods to prevent and solve conflicts that can save time and money. These processes are generally confidential, less formal, and less stressful than traditional proceedings. All the services are provided to individuals, groups and stakeholders.
If you are seeking well-qualified professionals who have been extensively trained and possess ample experience in the ADR Field, your search ends here. Our Team is dedicated to serving your needs professionally and efficiently.
All our training, retreats, and webinars are tailor-made based on our clients’ needs.
Some of our topics are related to leadership, change management, communications skills, difficult conversations, role transitions, mediations, negotiations, conflict management, relationship building & emotional intelligence, among others.
For a complete list feel free to contact us.
Our team consists of highly skilled professionals who specialize in Alternative Dispute Resolutions (ADR), facilitation, negotiation, and coaching. With over 15 years of experience in handling complex cases, we possess the expertise to carefully tailor our approach to meet the unique needs of our clients.
Drawing from our vast experience, our ADR consultants have successfully influenced and transformed leaders and organizations operating across various sectors, including the Federal Government, Private Organizations, Non-Profits, and more.
We are proud to be certified practitioners and members
Our highly skilled members are happy to support your organization with our knowledge, experience and unique tools!
Founder & ADR Consultant
She is a consultant, mediator, arbitrator, ICF organizational coach, professional facilitator, and a trainer.She has 17 years of experience working with more than 3,000 complex disputes and disagreements related to labor and employment law, EEOC cases, negotiation contracts, workplace environments, settlement disputes, among other civil and criminal cases.
Some of Rut’s goals are being able to gain the parties’ confidence, empower them to resolve their disputes in a responsible way and create spaces that can serve as platforms for discovering common interests.
As an ICF Organizational Coach, she has worked with hundreds of senior leaders from across different sectors that are seeking to develop their communication skills, role transitions, and relationship management.
Qualifications & Experience:
ADR Consultant
A dynamic legal professional with a record of achievement and demonstrated success. Experienced in arbitration proceedings and International Hague Convention. Proven knowledge directing and coordinating mediation process, conflict resolutions, conflict management, team building, organizing training and preparing agreements and contracts.
Founding Member of the Puerto Rico Certified Mediators Association. Solid background in Family Law, Family Business, Civil litigation and International Law matters. Oxalis is a published author in Puerto Rico and Florida and she is frequently invited to provide her expert opinion on TV and radio news.
Qualifications & Experience:
ADR Consultant
Gigi Gutiérrez is a unique asset and transformative force for any organization.
Known for her ability to drive people into action. She has facilitated numerous meaningful and highly-interactive panel discussions on conflict resolution.
Gigi’s extensive expertise includes effective communication, relationship building, team building, conflict resolution, emotional intelligence (EQ), self-awareness, transformational leadership, problem solving, curriculum development and more.
Qualifications & Experience:
ADR Interpreter
Multilingual, professional and passionate translator. Specialized in interpretation and translation of items in Spanish, English and Portuguese, all at native level in terms of proficiency, as well as translation in French at a professional level. Her complete fluency in these four languages can help provide accurate and reliable translation to any organization.
She is the principal ADR Translator and Interpreter for Pivot Resolutions in multicultural cases. Genesis is trained to keep her neutrality, confidentiality and impartiality when she is engaged in a case.
Qualifications & Experience:
Our practitioners have provided services to a several organizations
Founder of Pivot Resolutions firm. She is a consultant, mediator, arbitrator, ICF organizational coach, professional facilitator, and a trainer. She has 17 years of experience working with more than 3,000 complex disputes and disagreements related to labor and employment law, EEOC cases, negotiation contracts, workplace environments, settlement disputes, among other civil and criminal cases.
Some of Rut’s goals are being able to gain the parties’ confidence, empower them to resolve their disputes and create spaces that can serve as a pivot to transform the organizational culture in a responsible way.
As a ICF Organizational Coach, she has worked with hundreds of senior leaders from across different sectors that are seeking to develop their communication skills, role transitions, and relationship management. As a leader herself she applies her training to her practice.
Because of her background as a scientific researcher, she uses data science based analysis and decision science tailor-made to her product offerings to organizations. She often takes only a few clients at a time, so she can focus on quality and not quantity. She is a strategic thinker and a problem solver who has successfully implemented different tailor-made initiatives for fast-paced organizations with multicultural environments. In addition to that, her background in law helps her detect risk-related boundaries and other boundaries a leader must consider during their decision-making process.
As a professional facilitator she is continuously sought to facilitate conversations between different public and private sectors in Maryland, Virginia, Washington, DC, and Puerto Rico. She is always ready to manage difficult conversations when they arise.
She holds an LLM in Alternative Dispute Resolution and Litigation from the Interamerican University School of Law, a J.D. from the Eugenio Maria de Hostos School of Law, and a bachelor’s degree in Science and Scientific Research from the University of Puerto Rico. She studied Public International Law in The Hague Academy of International Law and earned a certification in International Relations and Diplomacy from Centro de Estudios Avanzados de Puerto Rico y El Caribe. She is a Certified International Mediator and ICF Professional Coach with a specialization in Organizational Resilience.
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